jruffer, Author at The Social Media Security Podcast

The race for the most personal Twitter followers

Posted under Contributors, Twitter on November 13th, 2011 by jruffer

I have had a great reply on this topic while going around the USA talking about social media security. During my talk I give an example of why it is NOT okay to allow just anyone the right to follow you or vise versa.

I choose a volunteer out of the crowd. Usually a nice looking woman because…why not. I give a hypothetical situation. We were dating and things are starting to get serious. So serious that I take her to meet my mom for the first time. While we are at my ma’s house, I introduce her to my new brother-in-law. My brother-in-law was in charge of bringing the dinner rolls and once again forgot. He asks her to go to the Italian (not french) bakery down the road with him to get these rolls. She says yes. While they are picking up the rolls he notices that he forgot his wallet and asked her for $4.98 to cover the rolls. She just happens to have $5.00 in her left pocket.

Would she give him the $5.00 and why?

The answer has always been “yes” and because he is associated or was introduced to her by me. There is an applied level of trust set prior to them going to the bakery. Well this level of trust in my opinion can be accomplished within twitter. If I follow you and we start having a friendly conversation(your favorite sports team) I will then go after your friends and family for a small amount to help me with my “cure/run/walk”. All I have to do is introduce myself as your friend as they can see our past conversations in twitter. I have had a over 90% success rate of getting their followers to click my cause link. This success is based on the applied trust between two strangers. So although it is really #kwel to have 70,000 twitter followers it can also cost your friends and family $4.98

For more information feel free…info@unixbox.ws

Taking over the Facebook Page “buy now” button (Part 2 of 2)

Posted under Contributors, Facebook on November 13th, 2011 by jruffer

As I have been testing the security settings of companies social media strategies, I have consistently noticed two things, marketing is desperately trying to find its ROI and IT/Security doesn’t even know they have a FB page. I do agree that after a number of months, it is time to show the CFO that spending that insame amount of time on their social media sites is worth the payroll checks. Unfortunately, analytics alone have been a blurry way of making that compelling argument and can be defeated by saying, if, I had put those payroll checks into google…I could see our ROI in a nice neat report. This is one of the reasons that marketing is jumping head first into technologies like Shoutlet, payvment or others (FB E-commerce). Why not sell your items on your FB Page? Your team has worked extremely hard to get thousands of new users to click follow/like. Ultimately, this is going to be the future of pages but because IT/Security is not involved in the social media process it also opens a HUGE GAPPING HOLE in your security policy and procedures. And of course here is your example:

The policy of company ACME is “no social networking allowed” on internal networks. Sites are being blocked at the firewall with rules and enforced with a content filtering tool. IT/Security has done its job with social media, right? BUT an exception is made for Marketing because they are special people. A FB page was created as well as an E-Commerce app installed without consulting IT/Security. I know this because after taking over the FB page using our friends Cain and Able, I replaced just one of the “buy now” buttons to redirect it my site and used analytics to see how many people clicked this button. Showing this to Director of IT he replied “I didn’t even know we had a FB Page.”

Part 2

After this meeting we agreed to stop and allow IT/ Security to be a part of the implementation of this new e-com solution and lock down this new site. After a couple of months we were given the green light that all social media was secure and our attacks would now #fail. Well they were wrong! Here is what happened; Technology constantly changes and therefor we should also be constantly training/testing these changes. Yes, all https was checked. Yes, they read www.socialmediasecurity.com on a regular basis. But they forgot to monitor their social media accounts like they would an email server. There is still a core failure in my opinion of Facebook pages. Who?!? owns the data and when is it okay to monitor the admins personal accounts? Because these users of the pages still enjoy using Facebook for personal use. They do not apply the corporate rules to their personal accounts nor should they if that is how they live. So, we are either forced to create fake accounts or all share one admin account. Well with our testing we are still targeting the admins of these pages. There are many many ways to gain access to their accounts and once in, we only have to create our own evil twin account to keep access. Example: if Bob Alice is the admin of the page just create another Bob Alice and copy the information including the profile imagine and allow this new user admin rights to the page. Most common users will just think this is a Facebook glitch and it is showing their profile twice. But in reality it is a way for us to keep a constant admin account to this system. If you maintain a Facebook page you know that admins just lose their rights to the page all the time out of the blue. So constantly adding the same person is a regular process. If the company was monitoring its data it would see these changes or see that there were in fact 2 different accounts attached to this page. But we are not monitoring these accounts, yet. Social media security can be a full time job depending on the risk and frequency of the sites. For more information feel free as always to email me. info@unixbox.ws

Taking over the Facebook Page “buy now” button (Part 1 of 2)

Posted under Facebook, Social Media, Social Networking, Uncategorized on May 25th, 2011 by jruffer

Who is in charge of these buttons? Have these tools been tested and approved by IT/Sec before you took the 6 mins to install on your facebook page? What permissions are you giving this solution? HEY! IT/Sec does your company have a FB page? Have you seen it lately? Is it part of your compliance testing?

Firesheep’s Revenge

Posted under Facebook, Google Buzz, LinkedIn, Social Media, Social Networking, Twitter, Uncategorized on May 2nd, 2011 by jruffer

No, this is not an article on the new version or even newly added super hero features for firesheep? #titlefail? Maybe but please read on then decide.

I know firesheep has lost its shiny coin syndrome with most but the attack is still working quite well in the field. While the readers/listeners have been doing a good job of enabling secure browsing options in Twitter and Facebook, we still have a long way to go. Please keep spreading the word and keep pleading to social networking sites to enable secure browsing by default. So, Why the “Firesheep’s Revenge” title? Well these last month’s, a couple of us have been testing common social media monitoring (SMM) tools. These tools are generally used by small businesses, internal marketing, or external marketing companies to help update social media accounts without the hassle of logging into every social networking site individually. We have been testing these SSM’s and found that:

http://hootsuite.com/dashboard#
http://sproutsocial.com/dashboard
http://standard.cotweet.com/channels#

Are not using secure browsing by default, allowing us to hijack sessions. What does this mean? Well by adding your social media accounts into these SMM tools, you are granting the tool permission or full control over that account(s). By gaining control over the tool we are bypassing all the hard work you did by enabling secure browsing in each of your twitter and facebook accounts. Try explaining to the VP of Marketing that even though you checked the “defeat firesheep” box it still works. And not only will it work on Facebook/Twitter but now LinkedIn, Foursquare, ping.fm and Ning accounts all in one interface. Most of the time we were looking at full access to the corporations social media strategy. So, we are right back to where we started, teaching the user that security is usually the last thing on the mind of these rapid development firms. If you do not see the option of “secure browsing”, then please be careful of where you update your social media accounts. Ask your tool makers where this option is located. If they do not have this option then maybe you should look for another tool.

James F. Ruffer III
Unixbox
@jruffer

Why Should the CSO Care About an Employee’s Personal Social Media Account?

Posted under Contributors, Facebook, Social Media, Social Networking on March 29th, 2011 by jruffer

Thank you to Tom for allowing me to participate with social media security dot com. The guys in this community have been great resources in helping me to spread the word on the insecurities with social media. This year, I have been reaching beyond the security space, speaking to many social media clubs, podcampers and O’Reilly conferences only to realize something disheartening. Not enough people hear or are listening to us! I am going to start posting some real experiences to help with the questions of “why should I care about social media security?”

This week at Podcampnashville I was able to demo firesheep and in 3 mins and 48 secs, 64 accounts were in my sidebar waiting for me to double click. After the demo I had some great questions and just like that the session was over. Later a young lady came to me and admitted she was 1 of the 64 in the sidebar. She asked me to show her what I “could” of done with her account. She was not really impressed or scared that I could of updated the profile, chat with friends or add creepy users. Then fear came very quickly when I changed from the user account to the PAGES she had admin rights.

She is in charge of the facebook pages of 12 major medical practices in the area. I have to be honest she rocked at maintaining these pages. Impressed by her work, I asked how long she had into these pages and followers. Time was in the 1000’s of hours and also in the $100,000 range of billable time. My final question to her was…what would she do if all of this time and money came crashing down by some idiot at a camp running a free Moz Plug-in. She said she would hunt them down. She was kidding of course but I was a little scared to be honest. We went over some settings and she is now going to help spread the word. 1 out of 64 down.

Facebook Pages security is basically in the hands of the personal accounts of the admins. This is one reason why the CSO should care…

Things that make you go HMMMM? <- point to head -Arsenio Hall
Facebook terms and conditions state that you have to have a personal Facebook account to administrate your company page. Facebook company pages allow multiple users to have access to share content. Are you monitoring or making sure the people with access is meeting your company security standards? If an employee has left, is Facebook Page access part of the account removal process?